Frequently Asked Questions
Answers to common questions about registering, payments, logistics, and fees.
How do I register as a farmer?
Click Register, choose Farmer, and complete KYC. Once approved, you can start listing produce from your dashboard.
Are my payments secure?
Yes. We use PCI‑compliant processors and an escrow‑like flow. Funds are released to farmers after delivery confirmation.
Do you provide logistics?
We partner with vetted logistics providers for pickups, cold‑chain, and delivery scheduling. You can also arrange your own delivery.
Which regions do you cover?
We’re starting in the UK with plans to expand. Check the coverage map (coming soon) for updates.
What is your fee structure?
Basic listings are free. We charge a small percentage on completed orders and offer premium features for visibility and analytics.